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campusM
  • Product Documentation
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    Access the latest documentation for the campusM App Manager, Attendance, and Creative Studio
    • Introduction to the App Manager
    • React Native – Building for Future Engagement
    • Managing the App Manager Environment
    • Managing the App and Its Services
    • Managing campusM Attendance
    • Managing Creative Studio
    • Managing Product Integrations
    • campusM Quick Polls
    • Managing Token-Based Authentication
    • Appendixes
  • campusM Release Notes
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    Stay informed about the features and capabilities included in campusM
    • 2025
    • 2024
    • 2023
    • 2022
    • 2021
    • 2020
    • 2019
    • 2018
    • 2017
  • Training
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    Learn how to use campusM, and manage it, in these training sessions.
    • campusM Essentials
    • campusM How to
    • Creative Studio How to
    • Product Integrations
    • Attendance
    • AEK (Application Extension Kit)
    • campusM Knowledge Acceleration Program
  • Knowledge Articles
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    Answers as provided by our product analysts, to commonly raised questions.
    • 3rd Party App Allowed List
    • App Center FAQ
    • App Store Listing Information Configurable in App Manager
    • App Store Reviews – Sharing Good Practices
    • Are there default Android/iOS icons available for campusM?
    • Best practice for reporting issues through Salesforce
    • campusM Release Cycle – Native App Deployments
    • Can a closed SalesForce case be re-opened?
    • Chrome browser identifies connection as "Not Secure"
    • Configure SSL on campusM Connect Layer
    • Connect Layer Troubleshooting
    • Connect Layer - Managing Hard Disk Space
    • Creating Curl Requests for Testing Services
    • Customer ability to close Salesforce Cases
    • Disabling TLS 1.0 and TLS 1.1 Encryption Protocols
    • Ex Libris Offices' IP Addresses
    • Frequently Asked Questions - transferring Apple and Google account hosted by Ex Libris to your own account
    • How are Apple Push Service certificates renewed?
    • How can I seamlessly link out from campusM or Library Mobile to an authenticated web app?
    • How do I prepare for the iOS 11 release?
    • How do I request a Support Portal Login for a new staff member?
    • How do I restore Background Color changes to tiles when a mouse hover occurs with Homescreen v2.0 enabled?
    • How do I restore my tiles background color with Homescreen v2.0 enabled?
    • How to transfer campusM to an App Store account?
    • How should we prepare for the switching to React Native?
    • How to Add Custom Fonts to Creative Studio Pages
    • How to Add New App Manager Accounts
    • How to customize portal's side bar menu and breadcrumbs
    • How to enable compression on the Tomcat server
    • How to export and import a Creative Studio entity?
    • How to force users to logout?
    • How to generate a list of registered users
    • How to populate a notification group using a CSV file
    • How to preview the Personalization Available version of the Homescreen in your Web App
    • How to Request an Upgrade for Native Apps
    • How to Reset Apple Device List in Apple Developer Account
    • How to Send BCC Notifications
    • How to set up the App Store and Google Play accounts access?
    • Is campusM Apple App Transport Secuirty (ATS) compliant?
    • Knowledge Acceleration Program - Q&A
    • Legacy Sunset
    • Migration to Oracle Analytics Server and Data Visualization
    • Obtaining Application Statistics from Apple’s App Store and Google’s Play Store
    • Play Store Data Safety Form Submission
    • Potential Differences Between Preview and Production Environments
    • Pre-configuring iBeacon Parameters
    • Preparing for iOS Updates
    • QuoVadis root SSL certificates causing issues for Android 4.x users
    • Requesting a new Product Integration (PI) not available for campusM
    • RoleSync - Troubleshooting
    • Service Provider (SP) Metadata Exchange for the campusM Preview Environment
    • Setup Email Preferences to Subscribe to Ex Libris Mailing Lists
    • Sharing Distribution Certificates
    • SSO Link-outs Requiring Reauthentication Each Session on the campusM iOS App
    • Timetable Data Refresh Mechanisms
    • Tips for Advanced Document Searching in the Customer Knowledge Center
    • Tomcat logs configuration
    • Updating App Privacy Details for the App Store
    • Viewing System Status for SaaS Environments
    • How does Ex Libris handle slow running tiles?
    • What permissions does the campusM Android app require?
    • What procedure should be followed to alert Ex Libris of a system down?
    • Where can I find campusM Preview App Manager for configuring the upcoming monthly release?
    • Which certificate should be used when configuring SAML SSO in campusM?
    • Working with custom domain names on hosted ExLibris environments
  • Product Materials
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    Learn more about our product offerings, and how they can serve your needs
    • Implementation
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      Understand methodology and requirements to facilitate successful implementations
      • General
      • Implementation Guides and Configuration Forms
      • Useful Resources
    • Library Mobile
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      Access the latest documentation for Library Mobile
      • Product Documentation
      • Library Mobile Release Notes
      • Implementation Guides and Configuration Forms
      • Product Materials
      • Training
    View article in the Exlibris Knowledge Center
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